Sofitel Dubai Downtown | Dubai ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

Sheihk Zayed Road, Dubai, United Arab Emirates

“Staying steps away from the Dubai Mall and Burj Khalifa was lovely.”view full review

Sofitel Dubai Downtown, rated 8.9/10 on Booking.com, offers 5-star French elegance amid the vibrant atmosphere of Downtown Dubai. This luxury hotel features a rooftop infinity pool, chic restaurants, and direct access to Dubai Mall via an air-conditioned walkway.

Rooms & Amenities

Rooms at Sofitel Dubai Downtown feature contemporary designs with floor-to-ceiling windows showcasing views of the Dubai skyline or Burj Khalifa. Each accommodation benefits from French bath amenities and the MyBed(TM) concept, ensuring a restful experience. The Prestige Apartment offers a separate living area for added comfort.

Dining & Leisure

Dining options include L'Apero, a French Mediterranean lounge, and Wakame, specializing in modern Asian cuisine. The Pool Lounge provides a sophisticated setting for refreshments alongside the Infinity Pool. Private dining experiences can be arranged for special occasions.

Business & Services

The hotel features sophisticated meeting facilities, including the Diamond Ballroom that accommodates up to 600 guests. Sofitel Dubai Downtown also offers concierge services for event planning and transportation arrangements, ensuring seamless execution for both corporate and social gatherings.

Location & Transportation

Transport options include the Dubai Metro with stations just a few minutes from the hotel, providing easy access to Dubai International Airport and key city destinations. Nearby landmarks include Burj Khalifa and The Dubai Mall, both just a short walk away.

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“Amazing experience, lovely stay, highly recommend to everyone!” view full review

Top location:Highly rated by recent guests(9.6)

Check-in/Check-out

from 15:00-23:59

until 12 pm

Amenities

Paid Private parking is possible on site.

Wireless internet is available in the entire hotel for free.

Other information

A full breakfast is served at the price of AED 99 per person per day.

There are no extra beds provided in a room. There are no cots provided in a room.

Pets are not allowed.

English, German, Spanish, Dutch, Romanian, Chinese, Russian, Turkish, Arabic, Hindi, Bahasa Indonesian, Afrikaans, Malay, Burmese, Thai, Tagalog / Filipino, Ukrainian

Number of floors:31

Number of rooms:350

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Junior Suite King Bed Burj Khalifa View

Max:

3 persons

680 sq. feet

Bed options:

1 King-size bed

City view

Shower

Coffee machine

room details

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Luxury Room King Bed Coastline View

Max:

2 persons

500 sq. feet

Bed options:

1 King-size bed

Sea view

Shower

Coffee machine

room details

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Luxury Twin Room

Max:

2 persons

500 sq. feet

Bed options:

2 Single beds

Sea view

Shower

Coffee machine

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Dubai3300 ft

Airports

Dubai Creek SPB (DCG) 7.2 mi

Dubai (DXB) 17.1 mi

Train

Business Bay Station700 ft

Underground

Burj Khalifa / Dubai Mall700 ft

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Really good Dining Experience

“I was pleasantly surprised by the variety and quality of food available at Sofitel Dubai Downtown. Breakfast offered many vegetarian options, and each dish I tried was delicious and expertly prepared. I particularly enjoyed the daily changing breakfast spread, which added excitement and variety to my mornings.” view full review

Kid-Friendly Activities

“The children's amenities at the hotel made our stay even more enjoyable. Elaine from the Kids Club took wonderful care of my daughter, providing engaging activities and learning experiences. It was a relief to see her entertained while we relaxed, and I truly appreciated the thoughtful attention to the youngest guests.” view full review

Luxurious Room Upgrade

“Upon check-in, I was upgraded to a suite that was simply fine. The room was in perfect condition, spacious, and beautifully decorated. Zaw ensured that the suite was kept immaculate during my stay, which enhanced my overall experience. It truly felt like a home away from home.” view full review

Relaxing Pool Area

“The pool area at Sofitel Dubai Downtown was a fantastic place to unwind after a long day. It offers fine views of Burj Khalifa, and while I was enjoying the pool, the atmosphere was relaxed and pleasant. Overall, it was the perfect spot to recharge and enjoy some leisure time.” view full review

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Currency exchange
Hairdresser
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access

Sports & Fitness

Fitness centre
Yoga class
Sports trainer

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Happy hour

Dining

In-room breakfast
Restaurant
Poolside snack bar
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Playpen
Children's buffet
Board games
Children's play area
Kids club

Spa & Leisure

Outdoor swimming pool
Beach umbrellas
Sun loungers
Live entertainment
Night club
Sun terrace
Garden area
Spa & wellness centre
Sauna
Pedicure
Manicure
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Sheihk Zayed Road, Dubai, United Arab Emirates

Map view

Sheihk Zayed Road, Dubai, United Arab Emirates

City landmarks

Mall

The Dubai Mall

4200 ft

Tower

Burj Khalifa

3100 ft

Fountain

The Dubai Fountain

1.1 mi

Aquarium

Dubai Aquarium & Underwater Zoo

4100 ft

Bridge

Souk Al Bahar

1.0 mi

Theme Park

Kidzania

5100 ft

Museum

Dubai Dino

3700 ft

Museum

The Green Planet by Meraas

1.2 mi

Landmark

Hub Zero

1.1 mi

Landmark

Gallery One Dubai Mall

3100 ft

Landmark

Dubai Walls

3500 ft

Landmark

Nayomi

3600 ft

Shopping Area

City Walk

1.2 mi

Opera House

Dubai Opera

4900 ft

Landmark

Majlis

4200 ft

Landmark

Sheikh Mohammed Bin Rashid Boulevard

4400 ft

Square

Burj Plaza

1.0 mi

Shopping Area

Bay Avenue

1.1 mi

Landmark

Bay Avenue Park

5200 ft

Park

Burj Park by Emaar

3200 ft

Landmark

Emaar Square

1.1 mi

Landmark

Box Park

1.8 mi

Landmark

City Walk Mall

1.4 mi

Landmark

Dubai Trolley

1.2 mi

Landmark

Play Town Dubai

1.2 mi

Landmark

Difc

1.8 mi

Landmark

Hareem Al Sultan Exhibition

1.4 mi

Nearby

HSBC Bank Middle East Limited

800 ft

Business Time Center

300 ft

Sofitel downtown

900 ft

Restaurants

Wakame

100 ft

Sheikh Zayed Rd 3rd Floor

L'apero

0 ft

Dubai Downtown Inside Sofitel Downtown Dubai

Inka

200 ft

Sheikh Zayed Rd 31st floor Sofitel Downtown Dubai

JAAN at the Penthouse

100 ft

Sheikh Zayed Road

Modi Georgian Cuisine

1100 ft

The Walk Sofitel Dubai Jumeirah Beach

Datu Club

1400 ft

Level 5

Reem Al Bawadi

2100 ft

Burj Boulevard

Bait Al Mandi Restaurant

1800 ft

Sheikh Zayed Rd

Reviews and Ratings

Reviews from guests about their experience.

62%

loved their spa retreat and can’t wait to return.

6.2/10

Nice

Rooms

7.8

Location

9.6

Service

8.5

Dining

8.6

Alexander

United Kingdom, March 2025

5.8/10

I absolutely loved my stay at Sofitel Dubai Downtown! The location was fantastic, just a quick walk to the Dubai Mall and right near the metro station. While the room was spacious and beautifully decorated, I did encounter a few service hiccups during my visit. Overall, the friendly staff and beautiful amenities made for a great experience. 🌟

Rooms

8.0

My Luxury King Room was spacious, comfortable, and modern. It even offered a partial view of the Burj Khalifa! The attention to detail in the room was commendable, but I did notice a few cleanliness issues in the bathroom during my stay.

Service

7.0

Most of the staff were exceptionally friendly, and the concierge team was incredibly helpful. However, I encountered some issues with special requests that took longer than expected to be resolved.

Location

10.0

The hotel's location is perfect! Directly across from the metro and just a short walk to Dubai Mall. I loved that I had quick access to major attractions.

Dining

8.0

The breakfast was very good and offered a wide variety of delectable options. The dining experience was generally good-some items were on the pricey side, but the quality made up for it.

Facilities

8.0

The facilities overall were impressive. The pool area was lovely although it could be cleaner. Room service was efficient and met all my needs during my stay.

Grayson

United Kingdom, February 2025

7.0/10

My stay at Sofitel Dubai Downtown was mostly enjoyable, with excellent service and a fantastic breakfast. I appreciated the spacious room and convenient location, but I did encounter a cleanliness issue that affected my overall experience.

Rooms

6.0

The room was incredibly spacious, well-organized, and provided a stunning view of the Burj Khalifa. However, I did notice a musty smell that detracted from the comfort level (I suspect a lack of proper cleaning).

Service

9.0

The service was truly really good, with friendly and accommodating staff who went out of their way to assist me, especially during check-in and breakfast.

Location

10.0

The location was perfect for exploring Dubai, being just a short walk to the Dubai Mall and the Burj Khalifa, with convenient air-conditioned pathways nearby.

Dining

10.0

Breakfast options were extensive, offering a variety of delicious dishes, from omelettes to Arabic selections. There was truly something for everyone!

Facilities

6.0

The hotel had great facilities, including a large pool area. However, I found the pool could have been cleaner.

Jason

United Kingdom, February 2025

7.4/10

I had a pleasant stay at Sofitel Dubai Downtown, thanks to the friendly staff and excellent location near the Dubai Mall. My room offered an impressive view of the Burj Khalifa, making my experience even better. However, the gym facilities were lacking, which detracted slightly from the overall luxury feel of the hotel.

Rooms

8.0

I enjoyed a Luxury King Room with Club Access that was spacious and comfortable, with good views of the city. However, the shower gel wasn't refilled during my stay, which was a bit disappointing.

Service

9.0

The staff were generally very courteous and attentive. I particularly appreciated how helpful they were during my stay, including their willingness to accommodate a late checkout without fuss.

Location

8.0

The hotel is in a fantastic location, just a short walk from the metro and connected to the Dubai Mall, but the area isn't very pedestrian-friendly with ongoing construction.

Dining

9.0

I had a great time dining at Wakame restaurant, where the atmosphere was pleasant, and the food options were varied. The staff's attentiveness, including introducing me to the head chef, made the experience special.

Facilities

6.0

While the pool was nice, the gym's state was disappointing, with two out of three treadmills out of order and an overall neglected appearance.

Robert

United Kingdom, February 2025

5.0/10

I had an amazing stay at Sofitel Dubai Downtown. The hotel is modern and conveniently located near the Dubai Mall and Burj Khalifa, making my sightseeing experience seamless. I enjoyed the fantastic breakfast and the excellent customer service,. even though I did face a couple of issues like the malfunctioning room keys. Overall, it was a good experience that I highly recommend.

Rooms

9.0

I was upgraded to a prestige suite, which was a wonderful surprise. The suite was spacious, clean, and offered stunning views of Burj Khalifa. Although the furniture felt slightly worn in places, the overall presentation was cosy and inviting.

Service

Location

10.0

The hotel's location is fantastic, just a short walk to the metro station and the mall. I appreciated the air-conditioned tunnel connecting the metro to the Dubai Mall, which made my travels very comfortable, especially in the heat.

Dining

9.0

Breakfast was a highlight with an very nice variety of options, including fresh juices and healthy choices. I also had a lovely dinner at the Georgian restaurant, where the atmosphere and food were great.

Facilities

7.0

Facilities like room service and housekeeping were efficient. However, I found the spa facilities lacking for a five-star hotel, as the steam room and sauna were rather small.

Stella

United Kingdom, January 2025

6.6/10

My stay at Sofitel Dubai Downtown was overall wonderful. the staff were incredibly welcoming and the room was spacious and comfortable. The location was unbeatable, close to the iconic Dubai Mall. However, I did encounter some issues during breakfast, with certain items being cold and my coffee order forgotten.

Rooms

8.0

The suite was huge and beautifully designed, featuring a large king bed and a luxurious bath with a rain shower. The comfort level was just perfect.

Service

9.0

The service was truly professional and exceeded expectations. The staff was attentive and friendly, always willing to assist. even when my coffee was forgotten, they quickly resolved the issue with a takeaway.

Location

10.0

The hotel's location is perfect, situated right next to the Dubai Mall and Burj Khalifa. access to the metro station made exploring the area a breeze.

Dining

7.0

Breakfast offered a great variety, although some of my items were served cold. Still, the meal was good overall, and I really appreciated the warm service in the restaurant.

Facilities

6.0

The hotel had excellent amenities and room service options. However, I found the gym a bit lacking, as two of the three treadmills were out of order during my stay.